Mark Ayres is a Principal Strategic Designer with 14 years of experience solving big, complex organisational problems.

After 12 years in Australia, I now reside in the UK and am looking for opportunities in the UK and Europe.

Sector experience

  • Local, State and Federal Government agencies

  • Healthcare

  • Education

  • Banking & Insurance

  • Telecomms & Utilities

  • Physical spaces

Awards

  • Global Service Design Award

  • Webby Award

  • Good Design Award

  • Department of Premier Design Award

Core services

  • Research methods that work best, with groups of people chosen carefully, to turn data into clear and useful information.

  • Brainstorming with others and using creative problem-solving methods to come up with fresh and groundbreaking solutions to challenges.

  • Building meaningful and actionable strategies from new and existing data that will guide teams to move forward as one.

  • Uncovering why our users or team members are having problems so that we can fix them.

Example case studies

Designing the future campus experience for Nike WHQ.

Nike

Guiding the government to provide the right services in the right ways to the citizens of Victoria, Australia.

Service Victoria

A new way of registering and licencing vehicles in Victoria, Australia.

Vic Roads

Developing an employee value proposition for health workers on Defence bases in Australia.

AHSC